Privacy Policy

Last Updated: [05.11.2025]

This Privacy Policy describes how RW Performance Shop (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit rennworks-performance.co.uk and rennworks-performance.com or make a purchase.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following information when you use our website or place an order:

●       Personal Information: name, billing/shipping address, phone number, email address

●       Payment Information: payment card details (processed securely via Shopify or payment providers — we do not store your card data)

●       Technical Data: IP address, browser type, device information, and cookies

●       Order Details: items purchased, delivery preferences, and correspondence with us

2. How We Use Your Information

We use your personal data to:

●       Process and fulfil your orders

●       Provide customer support

●       Send order updates and notifications

●       Improve our website and services

●       Comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing

We process your personal data based on:

●       Contractual necessity: to fulfil your purchase

●       Legal obligation: to comply with tax or accounting laws

●       Legitimate interest: to improve customer experience

●       Consent: when you sign up for marketing communications

You can withdraw consent at any time.

4. Sharing Your Data

We may share data with trusted service providers such as:

●       Shopify (eCommerce platform)

●       Payment processors (e.g., PayPal, Shopify Payments)

●       Delivery companies (for shipping your order)

These third parties only process your data to the extent necessary to perform their functions.

5. Cookies

Our website uses cookies to improve your browsing experience.
 You can control or delete cookies in your browser settings at any time.

For more information, please see our [Cookie Policy link, if applicable].

6. Data Retention

We retain your personal data only for as long as necessary to:

●       Fulfil your orders

●       Meet legal, tax, or accounting obligations

●       Resolve disputes

After this period, your data is securely deleted.

7. Your Rights

Under UK GDPR, you have the right to:

●       Access the personal data we hold about you

●       Request correction or deletion of your data

●       Object to or restrict processing

●       Request data portability

●       Withdraw consent (where applicable)

To exercise these rights, contact us at shop@rennworks.co.uk

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

9. Contact Us

For questions or privacy concerns, please contact our Data Protection Officer (if applicable) or:

📧 shop@rennworks.co.uk
 📍 Unit 8, Shangri-La, Todds Green, Stevenage, Herts, SG12JE, UK

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk