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Delivery Policy

Last updated: [30.12.2025]

At Rennworks Performance, we aim to dispatch and deliver your order as quickly and reliably as possible. Please read the information below for full details on our delivery process.

Order Processing

Orders are processed Monday to Friday, excluding UK public holidays.
Orders placed before 1:00pm (UK time) are usually processed the same business day.
Orders placed after this time will be processed on the next business day.

Some items are made to order, special order, or sourced directly from manufacturers or partners. These items may have longer lead times, which will be clearly stated on the product page or confirmed after purchase.

UK Delivery

We ship throughout the United Kingdom using reputable courier services.
Standard UK delivery typically takes 1–3 business days from dispatch.
Express delivery options may be available at checkout where applicable.

Delivery costs are calculated at checkout based on order size, weight, and destination.

International Delivery

We ship internationally to many destinations.

International delivery times vary depending on location and courier.
Customers are responsible for any import duties, taxes, or customs charges imposed by the destination country.
These charges are not included in our prices or shipping fees and are outside of our control.

If you are unsure whether we ship to your country or need a delivery quote, please contact us before placing an order.

Tracking Information

Once your order has been dispatched, you will receive a dispatch confirmation email with tracking details where available.
Tracking updates may take up to 24 hours to appear after dispatch.

Delivery of Performance & Specialist Parts

Due to the nature of performance, motorsport, and specialist automotive parts:

Some items may be shipped in multiple packages or from different locations.
Larger or fragile items may require additional handling time.
Delivery times provided are estimates and not guaranteed.

Incorrect or Incomplete Address

Please ensure your delivery address is correct at checkout.

We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Additional delivery or re-shipping charges may apply if an order is returned to us due to address errors.

Lost or Delayed Parcels

If your order has not arrived within the expected timeframe:

Please contact us at shop@rennworks.co.uk with your order number.
We will investigate with the courier and keep you informed.

Contact Us

If you have any questions about delivery, lead times, or shipping options, please contact us:

Email: shop@rennworks.co.uk
Business name: Rennworks Performance
Location: United Kingdom